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    FAQs

    Are sessions conducted in-office or virtually?

    Serenity Counseling & Wellness provides individual, marriage, and family counseling in-office and virtually across South Carolina.

    Is there a fee for a missed or late canceled appointment?

    Yes, there is a fee for anyone who cancels an appointment less than 24 hours before it is scheduled to occur. We ask that you cancel or reschedule your appointment as soon as you realize you are unable to attend. This allows your therapist to offer the appointment time to someone else who needs it, and it respects the time your therapist reserved specifically for you.

    I need a letter for an Emotional Support Animal. Is this something you can do?

    Unfortunately, Serenity Counseling & Wellness does not provide clients with letters for emotional support animals.

    My attorney plans to serve you a subpoena for deposition or testimony in my court case.

    If your therapist receives a subpoena to testify or be deposed in your court case, the cost will be $400 per day. This covers loss of office hours, chart copying, and travel costs.

    Can my therapist complete my paperwork for FMLA and/or short-term disability?

    Yes, your licensed provider can complete this paperwork for you; however, there is a fee of $150 per hour or $40 if the paperwork does not require an hour of work. This cannot be billed to insurance; therefore, the client is responsible for the fee. 

    We do not provide the following services:

    • Addiction Treatment
    • Medication Management
    • Psychological Testing
    • Emotional Support Animal Evaluations/Letters

    Privacy & Disclaimer

    The material contained on this website does not constitute health/medical advice. You should consult with a medical practitioner regarding your specific situation. The action of communicating with our practice via form submission, telephone, facsimile, portal message or other means does not alone create a practitioner-client relationship. Please also be aware that electronic mail submissions and correspondence on the internet are not secure. Do not communicate any information via electronic means that is sensitive or otherwise requires that level of confidentiality which the security of the internet cannot provide. Your use of this website and any linked websites is solely at your own risk. While we take measures to ensure confidentiality, complete privacy cannot be guaranteed while communicating over electronic communication.